Delivery
Processing times, estimated delivery windows, tracking and parcel status information.
Order processing
Orders are processed within 12-36 hours after payment is received on working days.
Free shippingOrders over EUR 200
Dispatch daysNo weekends or public holidays
Estimated delivery times
Delivery estimates begin after the parcel has been dispatched and may vary because of courier or customs processing.
Tracking and packaging
- A tracking number is sent as soon as the order has been shipped.
- Large orders may be divided into separate parcels.
- Packaging is discreet and does not refer to the parcel contents or this website.
Order progress
Processing
Payment has been received and the order is being prepared. Processing normally takes 12-36 hours on working days.
Packaging
The products are being packed and prepared for courier collection.
Picked up by courier
The courier has collected the parcel. Tracking normally becomes available within 24 hours on working days.
Shipped
The parcel has been dispatched and the tracking information has been sent by email.